How we handle your data.

1. Who we are

Lineage Group is a boutique secondary citizenship advisory firm based in London, United Kingdom. We act as the data controller for any personal information you submit through this website or in the course of receiving our services.

2. What we collect

Through this website we may collect:

• Information you provide via our enquiry form: full name, email address, country of interest, your message, and (optionally) how you heard about us
• Email correspondence you send to us
• Limited technical data, your browser type, device type, approximate location (country level), and pages viewed, collected through privacy-friendly analytics if you have given consent

3. How we use your information

• To respond to your enquiry and provide the advisory services you have requested
• To administer your case file and communicate with you about its progress
• To improve our website and the quality of our service
• To comply with legal and regulatory obligations

We will never use your information for marketing without your explicit consent.

4. Lawful basis for processing

We process your personal data on the following bases under UK GDPR:

• Consent, when you submit our enquiry form or accept analytics cookies
• Contract, when processing is necessary to deliver the services you have engaged us for
• Legitimate interest, to operate our business in a secure and effective manner
• Legal obligation, where we are required to retain or disclose information by law

5. Sharing your information

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share information only with:

• Specialist citizenship lawyers, archivists, or translators engaged on your case, and only with your consent
• Service providers who help us operate this website (e.g. our hosting and form processing providers), under appropriate data-processing terms
• Government authorities or regulators where required by law

6. Data retention

We retain enquiry data for up to 24 months unless you become a client, in which case case-related records are retained in line with our professional record-keeping obligations. You may request earlier deletion at any time.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal retention obligations)
• Object to or restrict processing of your data
• Request portability of your data in a machine-readable format
• Withdraw consent at any time
• Lodge a complaint with the UK Information Commissioner’s Office (ico.org.uk)

To exercise any of these rights, email info@lineagegroup.com.

8. Cookies

This website uses only essential cookies by default. With your consent, we may also use privacy-friendly analytics cookies to understand site performance. You can manage your preferences via the cookie banner shown on first visit, or by clearing your browser’s site data and revisiting.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All form submissions are transmitted over HTTPS.

10. Advisory services disclaimer

Lineage Group provides information and advisory services to assist individuals in understanding their potential eligibility for citizenship by descent. The nature and complexity of citizenship law varies significantly by jurisdiction. We recommend that clients seek independent legal counsel in their relevant country of application where formal legal advice is required. Nothing on this website constitutes legal advice.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top will reflect the most recent revision.

12. Contact

For any questions about this policy or how your data is handled, contact info@lineagegroup.com.